Who is processing your data

All personal data held, is processed in accordance with data protection law. The data controller for the information outlined in this privacy notice is Herefordshire Council.

How we will use the information we hold about you

We will collect information about you (where applicable) to:

  • Establish ownership including transfer of title
  • Establish provenance of museum collection items
  • Maintain historic records relating to objects (lenders and donors and bequests)
  • Maintain information relating to collectors and groups of objects from the same source
  • Record information and personal stories relating to objects
  • Facilitate research
How the law allows us to use your information

The legal basis for processing the data is:

  • Our legal obligations under transfer of title legislation
  • Carrying out a contract with you
  • Your consent to do so
Who we will share your information with

With your consent we may share your information with partner individuals or organisations, including:

  • Other museums for the purposes of exhibition credits
  • Other services (such as library or archives service) to help answering enquiries
  • Visiting researchers
  • General public if used in exhibition credits

We will not normally share your information with organisations without your consent. However, there may be certain circumstances where we would share without consent such as where we are required to do so by law, to safeguard public safety, and in risk of harm or emergency situations. We will only share the minimum information for the purpose, on a need to know basis and with appropriate individuals.

How long we keep your personal information
We will only keep your information for the period necessary which for the museum service is in perpetuity. All information will be held securely.
Your rights

You have a number of rights under data protection law, including the right to request your information and to request that the information is amended or erased if incorrect.

To request your records, you will need to provide proof of identification and write to the Information Governance Team, Herefordshire Council, Plough Lane, Hereford HR4 0LE or email informationgovernance@herefordshire.gov.uk

You also have the right to make a complaint about our handling of your personal data to the Information Commissioner's Office.

Providing accurate information
It is important that we hold accurate and up to date information about you to assess your needs and deliver the appropriate services. If any of your details have changed, or change in the future, please tell us so that we can update your records.
Further information

If you have any questions or concerns about how your information is used, please contact the museum service in the first instance.

You can also contact the Data Protection Officer, Herefordshire Council, Plough Lane, Hereford HR4 0LE, email informationgovernance@herefordshire.gov.uk

You can find more information about data protection and how it applies to you on the Information Commissioner’s Office website.

Service web page

Museum services page