- Introduction
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The purpose of this privacy notice is to tell you about how we collect and use personal data in connection with our Low cost market and discounted market homes service. We may update this privacy notice from time to time. When we do this, we will communicate any changes to you and publish the revised privacy notice here.
- Information held about you
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To provide this service, we will collect and use some or all of the personal information below:
- Contact information – name, current property address, contact details•
- Personal identification – this could include drivers’ licence, passport
- Citizenship information (where applicable)
- Previous address history (if needed for eligibility information)
- Financial/employment circumstances information, including income and mortgage offer
- Any further local connection information which, could include family members addresses, proof of work, armed services information
- Anonymised equal opportunities information, including citizenship, ethnicity and disability information where provided.
- Who is processing your data
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Herefordshire Council is the data controller for the purposes of the Data Protection Act 2018 and other regulations including the UK General Data Protection Regulation (UK GDPR), which means it determines what your personal data is used for and why it is collected.
Our main address is Plough Lane, Hereford, HR4 0LE
- How we will use the information we hold about you
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We use this information for one or more of the following reasons:
- To assess and make a decision on your Low Cost Market or Discounted Market application
- To confirm eligibility to purchase Low Cost Market or Discounted Market home
- Where not all information has been provided for us to issue the Authority, further information will be requested about the purchaser, from the appropriate person, in order to approve or refuse the application.
- The Council will need to give approval in order for the homeowner to sell a Low Cost Market or Discounted Market home. Information which is bullet pointed above will be kept on the homeowner and their property in order to do this.
The collection of your personal information is necessary to enable the Council to approve the sale of the purchase Low Cost Market or Discounted Market home.
- How the law allows us to use your information
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The legal basis for processing your information is to comply with a legal obligation to which we are subject. Local authorities should secure the discounts on Low Cost Market or Discounted Market homes in perpetuity through agreements under the powers of section 106 of the Town & Country Planning Act 1990.
We will collect anonymous equal opportunity information where the purchaser has provided it. Our additional legal basis for using your special category information helps us to meet our statutory duties under the Equality Act 2010. This data will be collected and used as anonymous data for our equalities and diversity reporting.
- Who we will share your information with
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Sometimes we may need to share your information, but we will only do so where we have a valid legal basis to share data. We will only share the minimum information for each circumstance. We will share some of your personal information with one or more of the following:
- Homebuilder / vendor who is selling the Low Cost Market or Discounted Market home
- Mortgage advisor
- Solicitor
No personal information is routinely sent or held outside the UK. Should the transfer of personal information outside the UK become necessary, it will only take place if permitted by law, and then only where there are appropriate safeguards in place to protect the data.
- How long we keep your personal information
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We will hold this information for as long as it is needed, or if we are required to do so by law. In practice this means that your personal information may be retained for the relevant period listed below:
- Physical extra evidence which includes personal information related to the purchaser’s eligibility of the Low Cost Market or Discounted Market home will be retained for 7 years after the purchase Low Cost Market or Discounted Market home is sold. This includes evidence which shows the purchaser(s) either live, work, have family in Herefordshire/Parish or part of the armed services for the time period specified in the Section 106.
- Application forms will be kept up to the point until the Low Cost Market or Discounted Market home is sold, or if the application if rejected.
- Personal information on the contact’s name, address and phone number/email of the Low Cost Market or Discounted Market home purchaser(s) will be stored until the property is sold to a new purchaser, to make sure it continues to comply.
- Your rights
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You have a number of rights under the data protection law, including the right to request your information and to request that the information is amended or erased if incorrect.
To request your records, you will need to provide proof of identification and write to the Information Governance Team, Herefordshire Council, Plough Lane, Hereford, HR4 0LE or email informationgovernance@herefordshire.gov.uk
You also have the right to make a complaint about our handling of your personal data to the Information Commissioner's Office
You can exercise any of these rights, ask questions about how we use your personal data or complain by contacting us at informationgovernance@herefordshire.gov.uk or by writing to our data protection officer at:
Data Protection Officer, Information Governance, Herefordshire Council, Plough Lane, Hereford HR4 0LE
- Providing accurate information
- It is important that we hold accurate and up to date information about you to assess your needs and deliver the appropriate services. If any of your details have changed, or change in the future, please tell us so that we can update your records.
- Service web page