Planning Pre-application and general planning services privacy notice - Privacy notices

Herefordshire Council offers professional, objective advice and information for a number of non-statutory discretionary services, including Pre-Application advice. Our professional advice services are for anyone wanting:

• To carry out development, such as building work or engineering work
• To change the use of land or a building
• Comments on altering/extending a listed building
• Advice on repairs to a listed building
• Pre-purchase advice on a listed building

In order to provide this service to you, it is necessary for us to collect and hold personal information about you. This information can include:

• Applicant’s name, address and contact details
• Agent’s name address and contact details
• Contact details for gaining access to the site
• Evidence supporting your application. In the main this will be plans and technical statements but within this you may include personal, financial, medical or ethnic information to justify your application

All personal data held, is processed in accordance with data protection law. The Council will be the Controller for the information outlined in this privacy notice..

We will use this information in conjunction with your submission.

We will collect information about you (where applicable) to:

• Enable the council to respond to your request for pre application planning advice.
• Enable the council to respond to your request for Additional Non Statutory planning advice.

Information may be made available to requesters under the provisions of the Freedom of Information Act 2000 and the Environmental Information Regulations 2003, unless an exemption to release applies.

The legal basis for processing the data is:

• Your consent which you can withdraw at any time by notifying us
• Carrying out of a contract to which you are a party
• Our legal obligation under Freedom of Information Act 2000 and the Environmental Information Regulations 2003
• Carrying out a public task if your application proceeds to a planning application

We may share your information with partner organisations, for example:

Statutory organisations including

• National Highways
• Environment Agency
• Natural England
• Public FOI /EIR)

External consultees including

• Public Realm Provider
• Hoople
• Agricultural Advisor

Internal consultees including

• Environmental Health
• Highways and Transport
• Housing
• Built and Natural Environmental

We may share your information with organisations other than our partner organisations with your consent, where we are required or allowed by law, to safeguard public safety, and in risk of harm or emergency situations.

We may also share your information for the prevention a detection of crime or to prevent fraud. Any information which is shared will only be shared on a need to know basis, with appropriate individuals. Only the minimum information for the purpose will be shared.

We will keep your information for the minimum period necessary. The information outlined in this privacy notice will be kept as determined by our Retention Policy. All information will be held securely and destroyed under confidential conditions.

You have a number of rights under data protection law, including the right to request your information and to request that the information be amended or erased if it is found to be incorrect.

To request your records or action your rights under the data protection law, you will need to put your request in writing and provide proof of identification to the Information Governance Team, Herefordshire Council, Plough Lane, Hereford HR4 0LE or via email, informationgovernance@herefordshire.gov.uk

You also have a right to make a complaint about our handling of your personal data to the Information Commissioner's Office.

If you have any questions or concerns about how your information is used, please contact Planningenquiries@herefordshire.gov.uk in the first instance.

You can also contact the Data Protection Officer, at Herefordshire Council, Plough Lane, Hereford HR4 0LE, email: informationgovernance@herefordshire.gov.uk

More information about data protection and how it applies to you can be found on the Information Commissioner’s Office website.

Our pre-planning advice service