Trading standards and business advice

The Citizens Advice Consumer Service provides first level consumer and business advice on behalf of Herefordshire Trading Standards.

The trained helpline adviser can:

• Give you practical and impartial advice on how to resolve your consumer problem
• Tell you the law which applies to your situation
• Pass information about complaints on us

View contact details below.

Legal advice for businesses

We do not provide businesses with contractual advice or intervene in business to business disputes - you will need to contact a solicitor, relevant trade body or you can view free, impartial legal guidance via the Business Companion website.

The Chartered Trading Standards Institute provide free, impartial legal guidance for businesses via the Business Companion website. Topics covered include:

• Consumer protection legislation
• Underage sales
• Product safety
• Activities regarding animals
• Agriculture
• Weights and measures
• Other business information

Fraud advice for businesses

Businesses against Scams

Businesses against Scams was set up by the National Trading Standards Scams Team and includes a number of resources that your company can share with your employees, to educate them on a variety of common business related frauds.