Homeless or at risk

In some cases we provide temporary accommodation to homeless households. This will only happen if there is a reason to believe the household is homeless, eligible and in priority need. This is a form of emergency accommodation and we provide it whilst we investigate what further help you might be entitled to.

If you are given temporary accommodation it could be a guest house, hotel, or other form of shared accommodation. We always try to find accommodation locally, but we may have to move you away from your preferred area, if there is nothing available there.

Temporary accommodation is for safeguarding households in an emergency. It is not suitable long term and we try to ensure that families with dependent children are only placed in guest house/hotel style accommodation for a short period of time, preferably no longer than 6 weeks, and then moved to self-contained accommodation.

If we conclude there is no reason to believe you are homeless, eligible and in priority need, you will not be placed in temporary accommodation. However, we can advise on other emergency options like friends and family.

If you need temporary accommodation

If you are homeless and require temporary accommodation, please:

• Come to Blueschool House, Hereford, HR1 2LX from 10am to 3pm Monday to Friday, or
• Call 01432 261546 between 10am and 3pm, Monday to Friday

This will give us the opportunity to assess your case and if you are eligible, arrange temporary accommodation.

Emergency overnight placement

After 3pm our duty officer at Blueschool House will take your information, but will advise you to ring our Out of hours service, which is available after 5pm, for an emergency placement overnight.

Out of hours service:  After 5pm - call: 01432 261600

You will then be asked to come back into Blueschool House, to complete your homeless application, submit relevant paperwork and if you are eligible we will allocate temporary accommodation.