Missed business waste collection or damaged bin
Please contact us as soon as possible to tell us if your business waste hasn't been collected.
The quickest and easiest way to do this is by using our new missed business waste collection online form.
You will need to provide us with the following information:
- Business name
- Business address
- Location and number of bins
- What time the bins were put out for collection
- Waste type - rubbish or recycling (or both)
We will investigate the missed collection and if necessary, arrange for the collection crew to return. There may be a charge for this.
Bin damaged
Please contact us as soon as possible to tell us if your bin has been damaged by calling 01432 260051.
You will need to provide us with the following information:
- Business name
- Business address
- Location and number of bins
- What damage has occurred to the bin
- How the damage has happened
We will arrange for a new bin to be delivered, but there may be a charge depending on how the damage occurred.