Business waste

Our business waste agreement sets out the type and size of bins we will provide at the named premises, when the collection will start and the collection day and frequency of collection for general rubbish, recycling and/or food waste. In addition, the following terms and conditions apply to all waste and/or recyclate and/or food waste collections.

Charges

In return for the council collecting the waste and/or recyclate and/or food waste from the bin(s), the customer will pay to the council the current fees and charges.

The fees and charges are to be paid quarterly in advance by direct debit. The first payment of the fees and charges to be made on the commencement date.

The council shall be entitled to increase the fees and charges set out in the appendix annually to reflect any increased costs to the council in providing the service.

Customer responsibilities

The customer shall use the bin(s) solely for the storage of waste and/or recyclate and/or food waste as appropriate, arising from the premises.

The customer shall not permit any third party (other than the council's appointed contractor(s)) to collect the waste/recyclate/food waste from the bins.

The customer shall not sell or in any way part possession of the bin(s), use them for any other purpose than the storage of waste and/or recyclate and/ food waste or allow them to be used by any other person or at any other premises.

The customer shall on 1 April in each year throughout the period of the agreement complete a 'Duty of Care Waste Transfer Note' using an approved method. The customer shall at its own expense keep the bin(s) clean and, where a bin(s) is provided for recycling and/or food waste only, keep this uncontaminated by non-recyclable/non-food waste materials.

The customer shall ensure that:

• The council has access to the premises at all reasonable times (collections take place between 0630 hours and 1700 hours)
• That the bin(s) are presented for emptying on nominated collection days in the location as outlined by the risk assessment
• Bins do not contain any hazardous waste as defined by The Hazardous Waste Regulations 2005 and
• All bin lids are fully closed
• All bins are stored on the hirer's own property between collections, unless express written permission has been obtained from the landowner
• Compaction of the waste is prohibited. If the contents of a bin are over-compacted and cannot be emptied the customer will need to remove some of the contents before we can return and will be charged for an additional collection

If the council is unable to access the premises or the bins are not accessible and the customer requests a return visit then the council shall charge a fee equivalent to the current fee for the equivalent sized bin at the time of the service.

The customer shall indemnify the council against:

• The full cost of repairing or replacing the bin(s), as the case may be, in the event of damage being caused to the bin(s) due to the negligence of the customer (including its employees and/or contractors) or in the event of the bin(s) being lost or destroyed, howsoever caused and
• All claims in respect of any damage or injury to any person or property which may arise from the use of the bin(s) other than such claims as may arise by reason of any negligence on the part of the council, its officers or nominated contractor(s).

Council responsibilities

Subject to the indemnity clause above, the council shall maintain the Bin(s) in a reasonable state of repair.

The council may upon the request of the customer and payment of the appropriate fee for cleaning and delivery, replace the bin(s) with clean bin(s).

The council may make an additional charge for the proper disposal of any non-recyclable material found in the bin(s) provided explicitly for recyclate. Any such charge shall be equivalent to the current non-recycling trade refuse lift for the equivalent sized bin.

The council may make an additional charge for the disposal of any contamination found in the bin(s) provided explicitly for food waste.

On termination of the agreement the council will remove the bin(s) from the premises and the customer shall pay the relevant fees and charges set out on the council's website.

Termination

Subject to earlier termination of this agreement under clauses 20 and 21 this agreement will commence on the commencement date and will continue until determined by either the council or the customer serving not less than one (1) months' notice in writing on the other.

If the customer commits any breach of this agreement, the council may, at its option, either terminate the agreement immediately, or serve notice on the customer to remedy the breach within the time set out in the notice. If the breach has not been remedied within the time set out in the notice then the council may terminate the agreement immediately.

If the customer:

• Convenes any meeting of creditors or passes a resolution for its winding up or suffers a petition for winding up or
• Has an administrative receiver or receiver appointed over the whole or part of its assets or suffers the appointment of an administrator or
• Being an individual has a bankruptcy order made against him or compounds with his creditors or comes to any arrangement with his creditors,

then the Council may without prejudice to any other right or remedy and without being liable to the customer for any loss or damage which may be occasioned give notice terminating this agreement with immediate effect.

Contamination

Only dry recycling items as outlined on our Business waste and recycling service page are accepted for collection. Items not listed are considered contamination. Examples of contamination include (but are not limited to) black sacks, soft plastic, food waste, liquids, hazardous waste, wood, textiles.

Only food waste and approved liners are acceptable on the food waste service. Non-food waste will be considered contamination. Examples of contamination include (but are not limited to), food trays/packaging, liquids, black sacks, plastic liners, soft plastic, general rubbish, hazardous waste.

Bin/caddy liners

Food waste

The use of liners is not compulsory, but if you choose to use them, please only use compostable or paper liners. For more information please refer to our Food waste collection service page.

Dry recycling

No liners or bags of any description are to be used on this service. The recycling should be placed in the bins loose. Acceptable dry recycling items can be mixed in the same bin.

General rubbish

Liners or bags of all types are acceptable on this service.